PalmTech provides the leadership and know-how that other IT companies we have dealt with always seemed to lack.
Testimonials
Chuck helped me with my computer which we both thought was a simple problem, then dug deeper to find serious issues. But there was no "times up, gotta go" attitude from him OR his staff. The problem was rooted out, fixed and preventive measures taken to ensure smooth operation. A TRUE proffessional... we are all lucky to have him in our corner, not just for his computer expertise, but to learn from as well!
Wow... There are the Best of the Best and there are those who Rock!
Chuck Poole our computer wizard, did not stop until he fixed Everything, I mean EVERYTHING!
I have had many computer service people over the years to help me, but never that took all the time necessary to get everything up to the level of perfection he expects! I highly recommend Chuck Poole to any one, and any business, small or large! He is an expert that even the major companies - will benefit from!
His level of perfection is so high that it exceeds his clients! So high that he will not stop until it is achieved! There is just nothing more to offer than what he accomplishes.
I called Chuck Poole the other day and told him that my husband had bought a wireless router for the second time, only to return the first one and pack up the second one intending to return it. Chuck said, "I'll stop by your house and have it running in five minutes. There's never been a router I could not hook up." My husband called me to say, "Chuck came by and had that router running so fast I felt like a dunce!" Chuck gave a courtesy call the following day and left a message asking us how everything is working and if we are satisfied with his work. What a pro! Now everybody's online, I don't have to wait in line to use my computer, and nobody else is leaving downloads all over my desktop anymore! Thanks, Chuck! You're the best!
Thanks again!
Thanks so very much for your help and professionalism. I would love you to use me as a reference for the future and I hope to send you many clients through the years.
You are awesome, we can't thank you enough for your diligence and professionalism during this install and clean up, it has been a rare pleasure to deal with you and your organization. You are a credit to your team.
Thank you so much.
Again, thanks so much for all of your work! You were right -- I plugged all of the cables back in and the computer booted up and looks just like it did before it crashed last Friday -- right down to the photo on my screen saver! I'm thankful that there are guys like you that know how to do all of that behind-the-scenes stuff!
Again excellent response time! Thank you!
Everyone did a great job for us. We really needed the help badly and actually all of our computers are working daily which is a minor miracle. All of your guys are very professional, nicely dressed, know what they are doing and pleasant. A totally new experience. We are really happy we found you. I know we have some minor issues I am aware of but it can wait for Paul and talk about what else we can do. Thank you again.
We have used Chuck and PalmTech for all of our computer needs over the past 4 years, they have delivered exceptional results and we will continue to use PalmTech for all of our computer needs.
You guys are awesome!
Paul, thank you for your help with the copier, setting up the new computer and trying to get our contact list together.
Your help is much appreciated and I know that I will definitely be recommending your company to other organizations.
When a corrupted file deleted our vendor records and shut down our accounting system at 5:00 PM, we called Palm Tech and they remotely restored our system from our most recent back-up and had us back up and running by 5:30 PM. It is reassuring to know that our solution is only a phone call away, even if after 5 PM.
Last week, one of our secretaries had inadvertently deleted a file from our documents database. I contacted PalmTech and within minutes they were on line on our server showing me how to access our backup (which is fairly new and this was the first time we had needed to access same). Within minutes the tech had located the backup file needed and restored same. All was good, within 15 minutes the day was saved. As anyone in the law business knows, we depend on our computer system and documents being ready at all time. Loss of one document, let alone a whole file would certainly ruin someone's day. Our thanks to PalmTech and Backup Nirvana for the quick resolution.
PalmTech has always been there for us: Day, nights, and holidays. Their service and dependability are second to none.
