PalmTech Computer Solutions

Submit a Support RequestContact Us

1025 N. Florida Mango Rd.
Suite 5 West Palm Beach, FL 33409
United States

(561) 969-1616

Get Directions

Is Your Current Computer Tech Causing You To Need One Of These?

  • Do they take forever to call you back and respond to your requests?
  • Are you paying them good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
  • Are you worried they are not backing up and securing your network?
  • Does your head hurt from having to deal with the hassles?
1a72b7fc-4ec1-4cc1-87e7-00aac48333e3

Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer tech who isn’t delivering the SERVICE you want, but you don’t know who else you can trust to do a good job without overcharging you?

If so, I have the solution that will make IT-related issues one headache you NEVER have to deal with again.

My name is Chuck Poole, CISSP, owner and CEO of PalmTech Computer Solutions and author of the books Under Attack and The Practice Administrator’s Guide for Finding a Professional, Competent, Honest, On-Time, Fairly Priced and Dependable IT Service Company. We specialize in delivering proactive IT support and services to businesses like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.

Why can I make such a bold statement?

Because almost every CEO I talk with will confess that their current computer support person – whether it’s a friend who’s good with computers or a “professional” IT company – is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, HIPAA compliance and a range of data-erasing disasters. Clearly this is unacceptable!

Isn’t It Time To Finally Get Rid Of This Headache?

Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other IT guys in the past. That’s why I’d like to extend the following offer to you…

A $497 “Get-To-Know-Us” FREE Gift…

As a prospective client, I’d like to offer you a free, no-obligation, no-sales-pressure IT Systems Assessment where I’ll send one of my senior technicians to your office to conduct an audit of your network’s security and overall health.

When done, we’ll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. Plus, we can almost always show you how to save a little (or a LOT) on hardware and software by switching to more efficient cloud-computing solutions.

After all, it never hurts to get a competitive bid from a qualified third party – and this assessment is totally, completely free without obligation.

Fill Out The Form On The Right To Receive Our FREE Assessment Or Call Us At (561)969-1616!

The Assessment only takes 60 minutes to conduct, but when it’s done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all). I will be following up in the next couple of days to make sure you received this letter, and to see if you would like to schedule this free IT Systems Assessment. If not, please just let us know!

Awaiting your response,

Chuck Poole, CISSP
CEO, PalmTech Computer Solutions, Inc.

P.S. Why risk it? Our free IT Systems Assessment comes with zero strings attached, no expectations and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.

How Does Your Current IT Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer tech is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!

  • Do they answer their phone LIVE and respond to emergencies promptly within 60 minutes?
  • Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
  • Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
  • Do they offer proof that they are backing up ALL your data, laptops and devices?
  • Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
  • Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
  • Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
  • Do they offer any guarantees on their services?
  • Do they arrive on time and dress professionally?
  • Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?

Complete the Form On The Top Right To Get Started Or Call Us At (561)969-1616!

Sign Me Up For
The Free Assessment






This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.
Christian J. Johannsen

“When I joined Merin Hunter Codman a little over two years ago, I was introduced to Palmtech – since then, Palmtech has helped me immensely on numerous occasions.

Often, clients only share negative experiences with owners of their support teams. However, I also believe in sharing positives.

I recently had an issue with being unable to connect to the MHC VPN – and since I work remotely from Miami, the VPN is a lifeline for me to access the MHC drives.

Christian J. Johannsen
Managing Director
NAI/Merin Hunter Codman, Inc.

An IT Company That Values Communication

An IT Company That Values Communication

"I truly feel like PalmTech is part of the team and not just a vendor. Everyone from top to bottom knows the names of my employees; and as our team works together, we can rely on them to ensure that the proper time ...Read More

Bradford Ames
Chief Financial Officer
Banyan Finance, LLC