PalmTech Computer Solutions

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1025 N. Florida Mango Rd.
Suite 5 West Palm Beach, FL 33409
United States

(561) 969-1616

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IT Support Services West Palm Beach

For any mid-sized business, having IT services on call is a must. However, due to their size and operating potential, some medium to large sized businesses don't have the luxury of running a dedicated IT department. That's where we come in. Palm Tech Computer Solutions provides managed IT solutions to the mid-sized businesses of West Palm Beach by incorporating high-quality work with the guarantee that your machines are being dealt with by the very best in the business. With our focus on mid-sized businesses, we know exactly what you need and have the potential to deliver it to you whenever you need it.

What Gives Us the Edge?                    

IT support services in West Palm Beach is a competitive industry but we are secure in the knowledge that we are above the competition. Many businesses here need an IT service that is prompt, efficient, and knows how to get the job done. In addition to our professional attitude we bring to the table a whole host of additional services that make sure that your machines are always in tip-top shape and ready to go:

Machine Monitoring: By keeping an eye on your computers and servers remotely, we are able to discover problems before they start hurting your business. In a company where the computers number between one and two dozen, losing one machine can be disastrous. With our monitoring service you don't need to worry about losing important information or productivity through downtime again.

Predictive Maintenance: By finding and nullifying potentially problematic issues with your computer, we can stop problems before they occur. You can keep your staff working while safe in the knowledge that any damaging situations have been taken care of by our skilled staff.

You Won't Even Know We're There

No one likes a backseat driver. When you're in an office environment, having an IT guy hovering behind you isn't going to help productivity at all. Our engineers operate almost exclusively from remote locations and do their job behind the scenes. We believe a good IT tech is neither seen nor heard. The best IT techs aren't even at your building—they're in ours.

What about Repairs and Servicing?

In order for a medium-sized business to be able to compete with larger ones, technology is a necessity. We understand the need to have your technological nerve centers up and running at all hours of the day and night in order to give you the most out of your investment. Wear and tear affects both hardware and software, and extended use without maintenance can seriously affect the life of your equipment. You can't afford to lose your servers at a crucial moment. Ensuring that your servers and client machines are properly maintained is chief among the maintained IT services we provide, including:

Regular Maintenance Cycles for Hardware and Software

Anyone who has run a computer for any amount of time will tell you that hardware needs to be maintained properly if you want to be able to depend on it. Routine software and hardware maintenance can ensure that your computers don't go down at the worst time possible and leave you up the creek without a paddle.

Phone Support

Our engineers are willing and able to take your calls for support during normal business hours in the event of a problem. And we never leave you hanging; we always pick up the phone when you call. You speak directly to an engineer, so you don't have to worry about getting someone who doesn't understand your problem or will have to transfer you to fifty different departments in order to get it fixed.

Efficient and Fast IT Support

Palm Tech has all thirteen of its engineers based in Palm Beach itself, making it easy to deal with your problems quickly. Your downtime from the moment you experience an error to when your computer is back up and running again can be as little as less than an hour. We take pride in our ability to solve complex problems with innovative and efficient solutions and bring this expertise to you.

Why Should you Choose Us for your IT Support Services?

The simple answer is simply because we are the best. Our engineers are competent, effective, and efficient and always get to the bottom of a problem. We provide reliable IT support services in West Palm Beach at a level that is above and beyond any other managed IT solution available. We give you a managed IT solution that is on par with, or even better than, what large firms provide to their own departments. You owe it to the productivity of your business to go for the best in the business. Call Palm Tech at (561) 969-1616 during business hours to see what sets us apart from the rest of the industry.