Make 2023 A Great Year For Business With 3 Tech Resolutions

The new year is upon us, and many business owners will use this opportunity to create plans to ensure that 2023 is as profitable as possible. You can devise all kinds of business resolutions you want to focus on during the year, but most of the time, business owners think about key performance indicators like sales opportunities, customer loyalty, or referrals.

The IT Services Model Where Everyone Wins – And The One Where You Lose Big

If you are a business owner, there is probably a good chance you spent time figuring out the IT needs of your business. It is not as easy as searching online and picking the cheapest option or the company with the best reviews. The cheap option may not provide the services you need to keep your business at the top of its game, and the best-reviewed business may be too expensive or offer services that are completely unnecessary for your business.

These Technologies Hold The Key To Growing Your Business

After a roller coaster of a ride in 2020 and into 2021, businesses just like yours are looking to the future. Their eyes aren’t just on recovery. Many businesses are eager to make up for lost time, and they want to bring new customers into the fold.

There are countless growth strategies out there, but one area offers a lot of options you can dial into your specific business needs: technology.

In-House IT vs. Outsourcing IT: An Honest Comparison

Are you a business owner trying to decide between housing an internal IT branch or outsourcing IT to a managed service provider (MSP)?
As the CEO of a company, and the central figure responsible for the operations and success of PalmTech Computer Solutions, I fully understand how these decisions must be weighed out carefully and strategically.

AI-powered advances in customer support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy -- and some do it by adding artificial intelligence (AI) into the mix.

PalmTech CyberSecurity Alert: Tech Support Scams

May 20th, 2016
PALMTECH CYBERSECURITY ALERT
Be Aware of These Two Scams Presently Circulating the Local Area Businesses:

SCAM #1: In this type of scheme, fraudulent callers attempt to get access to your machine, obtain credit card information, or steal additional type of sensitive info by claiming to be a tech support company.