Kudos To PalmTech

“When I initially joined Merin Hunter Codman, I was introduced to Palmtech – since then, Palmtech has helped me immensely on numerous occasions.

Often, clients only share negative experiences with owners of their support teams. However, I also believe in sharing positives.

I recently had an issue with being unable to connect to the MHC VPN – and since I work remotely from Miami, the VPN is a lifeline for me to access the MHC drives.

I called PT support, and was the first responder. Nick tried, but alas in vain. He had Caleb call me back (within a short period of time), who also worked very diligently to see if he couldn’t correct the issue. When it was evident that patient was not improving, Erik contacted me.

As always, Erik went the extra mile, worked his fingernails to the quick pounding the keyboard and ultimately solved the problem. Having worked with Erik in the past, and find him to be an amazing tech.

A company is only as good as its employees – and Palmtech should be proud to have three very capable guys who should be recognized for their professionalism and willingness to see a job completed. Kudos to PalmTech.”