Our Team
Chuck Poole, CISSP
CEO
Chuck Poole, CISSP
CEO
More than 40 years ago, Chuck Poole set his eyes on one of the first "Personal Computers" commercially available and it was love at first sight. He was so enamored with computers that some people worried he might never do anything else - and they were absolutely right.
Throughout his career he has written more than 400 software packages and won numerous "Product of the Year" awards from three different prestigious industry publications. He has developed software for the United Nations, the FBI, the CIA, Bahamas Telecom, Cosmopolitan Magazine, MTV, and hundreds of other international and governmental organizations. As a Certified Information Systems Security Professional, Chuck has consulted with a wide range of businesses on industry regulation, compliance, and the hardening of their cyber defenses.
Now, after more than 30 years of IT experience, he is still seeking better ways to implement technology that can help his clients increase productivity, lower costs, secure their data, and create new opportunities.
Kelly Lairsey
Chief Operations Officer
Kelly Lairsey
Chief Operations Officer
Kelly holds a Bachelors in Accounting from Troy State University and has years of back office management experience in the legal field working for one of Palm Beach County's best known law firms.
Christopher J. Malone, MBA, CCNA, MCP
CIO
Christopher J. Malone, MBA, CCNA, MCP
CIO
Chris has been an international technology professional for over 20 years working with several firms in the USA and the United Kingdom. Chris has also owned and managed a consulting firm where he specialized in the management and maintenance of small to mid-size business technology. Prior to committing to information technology, Chris enjoyed a successful finance career working with multi-unit firms and Fortune 500 conglomerates.
Chris holds several IT certifications from Microsoft and Cisco and has a master’s degree in business administration (MBA). Chris is currently pursuing network security certifications for personal enrichment and to add to his extensive industry knowledge.
Rod Pucci
Service Manager
Rod Pucci
Service Manager
Rod is the hub of the service department and ensures that the daily requests from our clients are handled effectively and efficiently. He is also responsible for the complete and total satisfaction of everyone PalmTech comes in contact with and it is a job that he is uniquely qualified to achieve.
Lauren Lairsey
Accounting Assistant
Lauren Lairsey
Accounting Assistant
Lauren is a business intern and assists the COO with accounting and other office activities.
Sarah Woollums
Marketing Manager
Sarah Woollums
Marketing Manager
Lainey Poole
Operations Administrator
Lainey Poole
Operations Administrator
Jessica Noriega
Service Coordinator
Jessica Noriega
Operations Assistant
Heather Alkire
Service Coordinator
Heather Alkire
Service Coordinator
Paul Goodell
Senior Systems Engineer
Paul Goodell
Senior Systems Engineer
Paul is a Master Engineer with over 30 years of professional experience. He has a wide range of skills in Electrical Engineering, Information Technology, Security, and Radio Frequency (RF) Technology. He is our "go to" guy when complicated issues require an experienced touch.
Jay Wilson
Systems Engineer
Jay Wilson
Systems Engineer
Jay has an Bachelors Degree in Network Administration. He has been designated the “Microsoft Office Specialist” and holds three certifications in the Microsoft Office product family.
Kim Lampe
Security Analyst
Kim Lampe
Security Analyst
Manoj Yadav
Systems Engineer
Manoj Yadav
Systems Engineer
Mithila Munshi Bagati, BSE (CS), MBA
HelpDesk Engineer
Mithila Munshi Bagati, BSE (CS), MBA
Help Desk Engineer
Mithila holds a Bachelor of Science in Engineering with an emphasis on Computer Science as well as an MBA. She is from Jammu and Kashmir. For fun, Mithila enjoys traveling, watching funny movies, playing cricket and reading Indian mythology. Her favorite foods – authentic north Indian cuisine and ice cream! She’s very passionate about work and cooking.
Richard Hooper
Systems Engineer
Richard Hooper
Systems Engineer
Shivani Kuntal
Systems Engineer
Shivani Kuntal
Systems Engineer
Kaleb Ross
Systems Engineer
Kaleb Ross
Systems Engineer
Scott Jenkins
HelpDesk Professional Team Lead
Scott Jenkins
HelpDesk Professional
Drew Moreno
HelpDesk Professional
