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Artificial intelligence (AI) or “machine learning” has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 85% of all customer interactions with businesses will occur via machine learning programs.

Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects in your business continuity plan that tend to be overlooked by your provider.

It’s a fact of life that electronic devices don’t stay on top of the market for very long. That nice new Android tablet with all the latest apps and games will soon be replaced with a newer version, and you have the decision to upgrade or be left with a useless piece of metal and plastic.

Online blogs and forums mostly cover networks and the cloud when it comes to cybersecurity, leaving other types of technology — particularly virtualization — overlooked and unsecured. If you don’t have the right defense plans in place, your business will be vulnerable to all types of cyberthreats.

Managing your company’s Twitter account can be tricky. You might have a lot of brilliant things to say in under 140 characters, but they’re useless if nobody reads them. So what can you do to get more people viewing and retweeting your posts? Here are a few tricks you can use to get more retweets.

Microsoft Word has become the go-to word processor for businesses big and small. It is used by every department and almost every type of personnel, but its constant updates and huge number of features mean there are lots of functions unknown to most users.

Do you want your Windows 10 computer to run faster without spending on accessories? These tips will help give your machine a speed boost while keeping it safe from system and performance issues.

Prevent programs from launching at startup
Windows loads several programs at startup so they’re quickly available.

Security experts are constantly discovering new potential threats, and quite recently, they’ve found a new type of Spectre-style attack more dangerous than the original. Here’s a quick rundown of the new Spectre variant.

Spectre 101
For those who don’t know, Spectre is a vulnerability in modern computer chips like Intel and AMD that allows hackers to steal confidential information stored in an application’s memory, including passwords, instant messages, and emails.

At one point in my career, after I’d started, grown and sold a couple of businesses, I thought I knew everything there was to know about making good decisions. After all, I was a success! But it took me a few years to realize that, in many respects, I still had a lot to learn about making the best calls.

Many small-business owners seek to ape the strategies of their bigger cousins, looking toward the future in every aspect except one: culture. But what these small-minded leaders fail to realize is that, prior to hiring the best employees possible and having them do their best work, prior to nearly everything else, culture must be considered, because it’s the driving force that makes successful businesses tick.