An IT Company That Values Communication
"I truly feel like PalmTech is part of the team and not just a vendor. Everyone from top to bottom knows the names of my employees; and as our team works together, we can rely on them to ensure that the proper time is being taken to resolve any issues that may arise.
When compared to other IT companies, we love that PalmTech values good communication and follows up appropriately if they haven’t heard back from us.
If you’re considering this company, take a meeting with them. You’ll know why you should choose them after just 10 minutes."
Chief Financial Officer
Banyan Finance, LLC
“When I joined Merin Hunter Codman a little over two years ago, I was introduced to Palmtech – since then, Palmtech has helped me immensely on numerous occasions.
Often, clients only share negative experiences with owners of their support teams. However, I also believe in sharing positives.
I recently had an issue with being unable to connect to the MHC VPN – and since I work remotely from Miami, the VPN is a lifeline for me to access the MHC drives.
I called PT support, and was the first responder. Nick tried, but alas in vain. He had Caleb call me back (within a short period of time), who also worked very diligently to see if he couldn’t correct the issue. When it was evident that patient was not improving, Erik contacted me.
As always, Erik went the extra mile, worked his fingernails to the quick pounding the keyboard and ultimately solved the problem. Having worked with Erik in the past, and find him to be an amazing tech.
A company is only as good as its employees – and Palmtech should be proud to have three very capable guys who should be recognized for their professionalism and willingness to see a job completed. Kudos to PalmTech.”
Christian J. Johannsen
NAI/Merin Hunter Codman, Inc.
"We are very happy.. and the tech service has been wonderful."
The Law Offices of Michael D. Tannenbaum
"Thank you for your excellence in our network support."
Craig A. Turok
K&M Electric Supply
"Wow... There are the Best of the Best and there are those who Rock!
Chuck Poole our computer wizard, did not stop until he fixed Everything, I mean EVERYTHING!
I have had many computer service people over the years to help me, but never that took all the time necessary to get everything up to the level of perfection he expects! I highly recommend Chuck Poole to any one, and any business, small or large! He is an expert that even the major companies - will benefit from!
His level of perfection is so high that it exceeds his clients! So high that he will not stop until it is achieved! There is just nothing more to offer than what he accomplishes."
Carole J Casella
Assurance Solutions Inc.
"Chuck helped me with my computer which we both thought was a simple problem, then dug deeper to find serious issues. But there was no "times up, gotta go" attitude from him OR his staff. The problem was rooted out, fixed and preventive measures taken to ensure smooth operation. A TRUE proffessional... we are all lucky to have him in our corner, not just for his computer expertise, but to learn from as well!"
Palm Beach Organics
"We have been using Chuck and his team at PalmTech for the past few years for all of our IT needs and I cannot say enough about them. They are extremely responsive and quick to address every need. It gives me great peace of mind to know I can count on them being there for whatever issues arise. We just replaced a server and they executed the project flawlessly with surprisingly minimal downtime. We also trust them with our system backup process...it's great to know they have us covered for whatever happens! I highly recommend Chuck and his team for all technology needs...you will not be disappointed!"
Lightning Electric Inc.
"PalmTech provides the leadership and know-how that other IT companies we have dealt with always seemed to lack."
Blue Sky Capital Strategies
“I just want to throw out some wild praise for one of our business partners … PalmTech Computer Solutions. I sent an email at 8:15pm tonight that I was having some issues. It wasn’t an emergency, I just had exhausted my repertoire of IT fixes. Wihtin an hour, owner Chuck Pool was “on it!” and had a senior tech on the phone with me. There are very few companies that can grow with you and maintain stellar service. Palmtech has and does and they are a critical part of our success at Autobuilders General Contracting Services, Inc. Thanks, as always, Chuck and the PalmTech Team!”
Vice President of Finance and Human Resources
Auto Builders General Contracting Services
"I want you to know I appreciate you guys dropping whatever you were doing to have Cole come out yesterday and getting us back up and running. Thank you so much. You guys are awesome and caring. Great Company!!"
Caribbean Property Group
"You are awesome, we can't thank you enough for your diligence and professionalism during this install and clean up, it has been a rare pleasure to deal with you and your organization. You are a credit to your team. Thank you so much."
South Florida Sales Coordinator
"Again, thanks so much for all of your work! You were right -- I plugged all of the cables back in and the computer booted up and looks just like it did before it crashed last Friday -- right down to the photo on my screen saver! I'm thankful that there are guys like you that know how to do all of that behind-the-scenes stuff!"
Ron Walker Property Inspections, Inc.
"Special thank you to Chuck Poole and his fantastic team at PalmTech. Worst possible scenario during the move...our server takes a hit. PalmTech provided us a loaner and we are 100% for operations on Monday. Now that's an awesome IT company."
"Last week, one of our secretaries had inadvertently deleted a file from our documents database. I contacted PalmTech and within minutes they were on line on our server showing me how to access our backup (which is fairly new and this was the first time we had needed to access same). Within minutes the tech had located the backup file needed and restored same. All was good, within 15 minutes the day was saved. As anyone in the law business knows, we depend on our computer system and documents being ready at all time. Loss of one document, let alone a whole file would certainly ruin someone's day. Our thanks to PalmTech and Backup Nirvana for the quick resolution."
Koleos, Rosenberg & Doyle, P.A.
"Chuck and his company, PalmTech, helped us get back on our feet after some major computer issues. We are thankful for the days of work that he saved us from having."
R. C. Hatton Inc.
"Your staff deserves kudos on their excellence and professionalism in assisting us with our last two projects. I’d like to really compliment the tech that completed both projects, Lou DeLillo. Our staff in Boca had only good things to say about him and I too was impressed with his attention to detail.
Thank you for the help. We will definitely call you again when the need arises."
"I am so grateful to have Chuck and his team at Palm Tech to support my clients with proactive IT solutions. When you have a company that relies on their computers for all day productivity, you need to have an IT company that has the experience AND multiple personnel that can log right in to assess and fix your technological challenges. This is what Palm Tech can do and with completely professional and service minded individuals. Recently I personally requested their assistance with my laptop and not only did they replace the hard drive but without me having to do anything - no downloading programs - saving me hours of non-billing time...priceless and so appreciated."
Alchemy Financial Solutions