Unlike most solutions, virtualization technology is not plug and play. It requires you to understand your IT environment and know which aspects could and should be virtualized. This is not something we expect first-time virtualization users to grasp right away, so if you’re planning to implement it, follow these tips.

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.